Utah Retirement Systems (URS) provides benefits for state and other Utah public employees. It has two divisions. The Retirement Office administers pension and retirement savings plans. PEHP specializes in medical, dental, life, and other benefits.
Performs a variety of working level analyst functions involving complex technical duties related to timely and reliable functioning of computer software programs. The Application Support Analyst’s role is to deliver support to end users in the organization on the use of various types of software programs and data efficiently and effectively in fulfilling business objectives. This includes troubleshooting applications and software for all departments. The Application Support Analyst is also responsible for assisting in the design, delivery, and improvement of purchased software applications, training programs and related coursework.
ESSENTIAL JOB FUNCTIONS AND DUTIES
Education and Experience
Bachelor’s Degree in Computer Information Systems, Business or a related field and four (4) years of progressively responsible experience performing organizational management, application programming, business management; OR an equivalent combination of education and experience.
An emphasis in Information Technology and Systems Analysis is preferred.
Knowledge, Skills, and Abilities
This list contains knowledge, skills, and abilities that are typically associated with the job. It is not all-inclusive and may vary from position to position:
Required technical skills include:
Required working knowledge of:
Required mathematical skills include working knowledge of:
Must possess excellent communication skills:
Must have the ability to:
The incumbent must always demonstrate judgment, high integrity, and personal values consistent with the values of URS.
Incumbent performs in a typical office setting with appropriate climate controls. Tasks require a variety of physical activities which do not generally involve muscular strain, but do require activities related to walking, standing, stooping, sitting, reaching, talking, hearing and seeing. Common eye, hand, finger dexterity required to perform essential functions.