Utah Retirement Systems

  • Marketing & Communications Specialist

    Location UT-Salt Lake City
    Posted Date 3 weeks ago(8/31/2019 9:21 PM)
    Job ID
    Minimum Starting Wage
    USD $49,496.93/Yr.
  • About The Company

    PEHP Health & Benefits is a division of the Utah Retirement Systems that proudly serves Utah’s public employees through high quality and competitively priced medical, dental, life, and long-term disability insurance plans on a self-funded basis.   As a government entity, we embrace both a public mission and a commitment to creating customer value, excelling in the market, and improving healthcare.   We offer a competitive salary with generous benefits, personal development in a positive team environment, and excellent work-life balance.

    Job Description


    Performs a variety of professional and technical duties related to video production, including script writing, shooting, and editing videos in a variety of lengths and formats. Other duties include creating and maintaining marketing and communications collateral for all PEHP departments. Preference will be given to individuals with video animation skills. Experience with graphic design and website maintenance a plus.


    Duties and Responsibilities:

    1. Assists in the coordination of various aspects of departmental public relations, marketing and outreach functions
    2. Creates educational and marketing collateral with current industry standard software programs and methodology for servicing of groups and to promote and retain PEHP medical, dental and ancillary product clients.
    3. Coordinates the benefit plan design collateral i.e., benefit grids, benefit overview summaries, contracts, provider directories, network comparisons, etc.
    4. Serves as a liaison on various committees, including but not limited to the following committees: benefits implementation, master policy, pharmacy benefit, health trends, new business and web.
    5. Coordinates the internal and external printing of collateral. Coordinates with internal printing staff to determine which jobs are printed internally versus third-party printing.
    6. Administer the design and page layout of benefit summaries, contracts, network comparisons and provider directories.
    7. Manage new and archived published documents through the implementation, integration, and administration of a document numbering system.
    8. Promotes services and programs; builds positive public image of the organization; serves as resource to employees and employer groups.
    9. Maintain the consistency of the look and feel through the art and creative direction of all printed materials.
    10. Assists in ongoing statewide consumer training seminars, employee training meetings and in benefits fairs. 
    11. Negotiate bids and award jobs for outsourced printed materials and collateral.
    12. Coordinates the production of quarterly provider newsletters which includes the compilation of information; writing and editing of material; preparation for printing. 
    13. Template creation of benefit summaries, contracts and departmental newsletters and documents.
    14. Assists in the development and implementation of new PEHP programs and benefits.
    15. Assists in scheduling monthly meetings with department heads, division directors, agencies, and various groups to act as troubleshooter in helping to resolve difficult employee/insurance problems, which may be related to enrollment, COB issues, or benefits interpretations.
    16. Facilitate the editing, proofing and sign off of published documents.
    17. Coordinate with editors, marketing specialists, directors and departmental heads printing materials of PEHP.
    18. Schedules meetings, finds speakers and determines topics for the regional meetings for benefits committees, elected officials, department heads, and human resource personnel.
    19. Documents information to develop understanding of client preferences for professional services. 
    20. Serves as back-up to Marketing Manager; assists with the delivery of presentations, orientations, and benefit fairs; presents frequent public presentations.  Assists in the development of presentations including preparations of overheads and hand-out materials.
    21. Performs other related duties as required. 
    22. Maintains strict confidentiality.

    Required Experience

    Education and Experience

    Bachelor's degree in healthcare, marketing, public relations, organizational communications or related field; AND two (2) years of experience coordinating and implementing marketing and communications training programs; OR an equivalent combination of education and experience.


    Specific experience in current desktop publishing standards required.


    Insurance and healthcare program marketing is preferred. 


    Degree or certification in graphic design preferred. 


    Current Life & Disability license is preferred. 


    Must be able to present a portfolio of completed projects.


    Knowledge, Skills, and Abilities

    Requires a working knowledge of Adobe InDesign, Quark or related desktop publishing software programs, Microsoft Word, Excel, PowerPoint and Adobe PDF capabilities. Understands current marketing and communications methodology, healthcare experience a plus. Must have the ability to communicate effectively verbally and in writing; ability to follow written and verbal instructions;  establish and maintain effective working relationships with professionals, co workers and the public; perform comprehensive and lengthy reading and proofreading projects; work independently and deal effectively with stress caused by work load and time deadlines; demonstrate high level of skill in writing.  Must have a valid driver's license and excellent driving record. 


    Requires a working knowledge of purposes, principles and theory of group insurance and healthcare systems; term life, AD& D, Spouse Life, Medicare Supplement, and LTD; state and federal insurance laws, codes, policies and guidelines; public relations concepts and practices; public or platform speaking; technical writing; organizational politics; interpersonal communication theory and methods; principles of salesmanship; healthcare trends; medical terminology; computer operations and technical software applications; negotiation techniques.


    Position requires occasional travel for office business.  Individual must be physically capable of safely operating a vehicle, possess a valid driver’s license and have an acceptable driving record based upon data provided by a current Department of Motor Vehicle Record (MVR).


    Work Environment

    Incumbent performs in a typical office setting with appropriate climate controls. Tasks require a variety of physical activities which do not generally involve muscular strain, but do require activities related to walking, standing, stooping, sitting, reaching, talking, hearing and seeing. Common eye, hand, finger dexterity required to perform essential functions. 


    Requires the ability to lift boxes, computer equipment, and audio/visual equipment up to 50 lbs.  Occasional instate travel may be required.


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